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Shipping

Warehouse Shipping Schedule

  • Orders are shipping within 1 business day.   
  • Delivery estimates for ground service are 5-7 business days from the date of order.
  • Preorder items have release dates on the product page.
  • We offer expedited service
Shipping cost estimates appear on the "Estimate Shipping" section of the shopping cart. 

*You can see the rates in your cart before you checkout.

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Returns Policy

We accept returns of new, unopened items within 30 days of delivery for a refund
(less 15% restocking fee). These items must be returned in new, unopened and
undamaged condition. Please pack carefully to ensure a full refund.
 
We do not refund shipping or pay shipping for items that are returned, unless it is our error
(you received an incorrect or defective item, etc.).
 
We will process the return within 2 days of receipt.  Please allow 3-5 business days
for your bank to process our refund request.
 
 Please note: If you return an order or items that qualified for free shipping, you are responsible for the original shipping paid by Lighthouse to get the order to you and return shipping fees.

If you need to return an item,
please contact us for a Return Authorization.
PHONE/TEXT: (828) 260-9426
EMAIL: [email protected]


 
Return Address:
Lighthouse Educational Products
14192 HWY 226 S
Spruce Pine NC  28777