Shipping

Warehouse Shipping Schedule - Sept 2020

Orders are shipping within 2 business days. Delivery is 4-7 days from shipment.
We have extra staff to get your orders out quickly :)

We will send you tracking information as orders are shipped.

Shipping cost estimates appear on the "Estimate Shipping" section of the shopping cart.

*You can see the rates in your cart before you checkout.

NOTE: Hawaii and Alaska Please contact us for a shipping quote.
Text or Call: (828)260-9426 or Email: [email protected]

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Returns Policy

We accept returns of new, unopened items within 30 days of delivery for a refund
(less 25% restocking fee). These items must be returned in new, unopened and
undamaged condition. Please pack carefully to ensure a full refund.

We do not refund shipping or pay shipping for items that are returned, unless it is our error
(you received an incorrect or defective item, etc.).
We will process the return within 2 days of receipt. Please allow 3-5 business days for your bank to process our refund request.

Please note: If you return an order or items that qualified for free shipping, (Preorders or coupons) you are responsible for the original shipping paid by Lighthouse to get the order to you and return shipping fees.

If you need to return an item, please contact us for a Return Authorization.
PHONE/TEXT: (828) 260-9426
EMAIL: [email protected]

Address:
Lighthouse Educational Products
PO Box 1332
Spruce Pine NC 28777